Terms & conditions of use

Corporate information
www.erikassyskrin.se is provided by Erika Bergström  (SE 801216–7865). Information, pictures and other media is own by the company (or partner) and is forbidden and may not be copied without permission.

Prices
All prices are including 25% Swedish VAT.
Shipping is not included in the prices. 

Payment
We accept Payment with PayPal or Credit card (secure payment with Billmate)

Creditcard: Visa och MasterCard 
Administrated by Billmate AB, safe and easy payment
Certifierad for PCI DSS Level 1 och the solution is also licensed for 3D-Secure (MasterCard SecureCod och Verified by Visa). For payment you will be transfered to a encrypted site. Credit card number is not processed or stored in the online store. 

Billmate AB
Organisationsnummer: 556918-4129
Phonenumber: +4640 – 30 35 00
Email: info@billmate.se
Webb: www.billmate.se

Shipping and delivery
Cost for shipping is calculated by weight and country.
Shipping by Postnord (non traceable) or DHL (traceable)

We ship your order 2-10 working days after received payment. If your order for some reason need more time before shipping than given on your order confirmation we will inform you about why in an email or on the first page in the online store.

Return and refund:
It is important to check the products for damage/wrong items. Contact us as soon as possible if there is any problem with your order to info @ erikassyskrin.se

You as a Customer have 14 days after receiving products to regret your order without special reasons. This is if the product and the original bag are in unchanged condition, meaning not used or/and not opened, destroyed or damaged. You as a customer pays for the returns shipping. If you as a customer chose to cancel your order after we shipped the customer shall return the items directly non opened and pay for the return shipping. 

Exception from above: Not included in this are items that been cut after your wishes, like fabrics, elastics or lace.

When return is made your receipt/order confirmation has to be in the package. Contact us before return. 

We do not pay for extra costs that will be invoiced Erikas syskrin because of returns when the customer don´t pick their order up at the post office.

Data Protection Regulation:

Erikas syskrin is responsible for the processing of personal data that you provide to us as a customer and these are processed by us to administer your purchases. We do not disclose personal information, e-mail addresses or other customer information to third parties other than those mentioned below. All information you provide us is protected so that no unauthorized person can access it. If we need to share data we require that they treat and protect the data in an equivalent manner. Companies may only use the data for the purpose for which they were shared, this is restricted by written agreements.
  
In order to handle purchases as well as customer cases and consented marketing, we store the following information.

  – First and last name
  – Address
  – Phone number
  – Email
  – Bank-related information
  – Shopping history

If you choose to enter your social security number and/or measurements it will also be stored and handled.
We store your information for purchase for 7 years in accordance with the Accounting Act.

To be able to deliver your orders, we must share certain information with the selected shipping company. We share the first and last name and delivery address. Email and mobile number for notification.

You may at any time request information about what personal data Erikas syskrin have about you and request that your information is corrected or completed if they prove to be incorrect or incomplete. Under certain conditions and in accordance with applicable law, you also have the right to request that your data is deleted.
 
If you have questions regarding GDPR or your personal information, please contact our customer service by e-mail.

Changes of this policy

Erikas syskrin may, from time to time, make changes to this policy
The latest version of the policy is always available on our website